The Ultimate Potty Training App Is Here

This milestone-based potty training app provides a structured, visual way to track progress. It offers pre-defined milestones, reward systems, and educational content to motivate children. While helpful, remember every child learns differently, so patience and flexibility are key.

Certainly! While your child's account does not support multiple administrators, you can share your login info with anyone you choose.

At this time we only support one profile. We hope to support multiple profiles in the future. The best way to accommodate multiple accounts is to ask a partner or other caregiver to activate an account for another child.

Yes, but your child will still need to meet all of the milestones to unlock content and the final graduation song. To meet a milestone, we typically recommend about 2 - 3 weeks of consistent success before we consider the milestone met. However, you know your child best. So you can start and complete milestones as you wish, at any time, during the potty training journey through the Potty Plan.

We get it, life with a toddler (or two) is busy. If you do forget to log a potty event, you can always do it at a later time. The occasional late or missed logged event will not slow down or stop progress. Just make sure you log the correct date to ensure accurate tracking.

Potty training breaks can be helpful, reducing stress and allowing your child more time to develop readiness. Keep breaks short (1 - 2 weeks), communicate clearly with your child, and when you're ready, restart gradually. If you do choose to take a break, or pause, you'll automatically restart where you left off when you come back. Trust your instincts and consult your pediatrician if needed.

Potty training takes prep and help for long term-success. So we've designed the app to be in three phases: Pre-training phase to help set up your account, educate yourself and to plan, a Training phase that helps you prioritize timely tracking and view progress, and More to Learn, a phase dedicated to building long-term habits.

Potty training is a gradual journey. From initial curiosity of watching you to independent bathroom trips, children learn skills like washing hands, staying dry, recognizing urges, and wiping. This app breaks down the journey into 7 key milestones, each with its own set of skills needed to 'level up", meant to help make the journey more manageable. Along the way, you can celebrate success and unlock rewards. You can learn more about each milestone in the Potty Plan.

App notifications are located under your account in Account Settings. Select Notifications and then use the toggle to choose which type of notifications you would like to recieve. You can also set up custom notifications for training and tracking reminders.

Yes! The app is designed to work with you, no matter what stage you are in. Read through each milestone, if you feel you are farther along, you can manually start or complete any milestone in the Potty Plan.

An easy, step-by-step setup is available during the onboarding process. Setting up your child's profile is a required step during pre-training and accessible via your homescreen. To access it later on, edit your profile via the Account tab.

Yes! You can update your band leader up until you officially kick off training. Once training has started, your band leader will be with you for the entire journey and cannot be changed.

Yes, you can retake the readiness quiz at any time by accessing it through your child's profile.

Success on your child's potty training journey is rewarded through access to content in the BIG KID® Center. After each successful event you log, your child can be granted time in the BIG KID™ Center to explore their unlocked content. How much time is granted is always in your control. You can also launch the BIG KID™ Center at any time to reward as you choose. Each milestone is related to an instrument and character. As you start milestones, your child will have access to new instruments, and, upon completion, a dance and solo by the associated character. As your child progresses, you'll see instruments and solos by Mickey Mouse, Minnie Mouse, Goofy, Donald Duck, Daisy Duck, Pluto, and Chip 'n Dale!

To complete/unlock a milestone and progress through potty training, your child needs to become proficient in a set of prescribed skills. As always, you, the parent or caregiver, determine success and control the pace. You can review milestone progress, or manually advance through them, by tapping on Potty Plan in the main navigation. Then, scroll down, open up the milestone you want to view progress on and tap on the track tab to see the progress tracker and/or to manually complete a milestone.

You can see milestone progress through a tracker within each milestone. To track progress, tap on The Potty Plan in the main navigation, scroll down and open up the milestone you want to view . Then, simply tap on the track tab to see the progress tracker.

You know your child best. You can choose to start or complete a milestone in the Potty Plan.

You can meet all the unlockable Disney characters, Mickey Mouse, Minnie Mouse, Goofy, Donald Duck, Daisy Duck, Pluto or Chip 'n Dale, in the BIG KID^® Center and during the onboarding experience. A new character will be unlocked and fully available after each milestone is complete. You can view which characters are associated with a milestone in that milestone's potty plan overview.

The goal of the Milestone Method is to provide support and guidance on the potty training journey. To graduate, we typically like to see about 2 - 3 weeks of consistent success once all the milestones have been met. Of course you, the parent or caregiver, know your toddler best and are most qualified to make a determination as to whether graduation is in order. If you feel like your child is ready to graduate sooner, you can manually complete the graduation milestone in the Potty Plan.

You will always be asked to review any logging entries prior to submitting. Make sure all the information is correct. Once submitted, logged entries can only be edited from the review screen within each milestone.

You can reward your child's hard work and success however you wish, in the app or outside the app. Just make sure to be consistent and enthusiastic.

If you have chosen to receive marketing communications, you will receive coupons and exclusive offers via email. You can also find coupons for Pull-Ups products at pull-ups.com.

We are always happy to receive feedback about how we might improve the app experience. To provide feedback, take a moment to leave an app store review. Thanks in advance!

You can find potty training support and related articles at pull-ups.com.

If you are not receiving notifications, first check to make sure you have notifications toggled on in your Account Settings. If so, next go to your Device App Settings for the on your device and make sure you have allowed notifications for the app. If you have enabled notifications there as well, contact our team at [email protected]

We are constantly working to improve your experience so the app will be updated periodically.

It currently does not.

You can contact our team at [email protected]

Kimberly Clark and Pull-Ups takes data privacy seriously. We use tracking technologies to ensure basic functionality and performance only. With your help by inputting your child's progress toward milestones, we are able to more accurately assess when your child has met a milestone, if they should move on to the next, and when a break from potty training may be needed if there's a setback during training. We are compliant with the the Children's Online Privacy Protection Act (COPPA) which requires us to protect the security of children's personal information. You can also easily customize the privacy settings within the app in the Privacy Permissions section. For more information, you may review Potty with Pull-Ups ft. Disney's Privacy Policy here. To review Kimberly-Clark's Global Privacy Policy, click here.

You can change your password and other settings in your account at any time. Just go to account, tap your name, then tap Password Reset.

To make a request related to your personal data, please visit: https://privacyportal-de.onetrust.com/webform/99096bff-8366-4b94-a7e2-97f3efa52243/7bd88bdd-3733-4bc4-97a8-7c84a0687c07 and complete the form on the page.

For more information about how Kimberly-Clark protects your personal data, please visit Kimberly-Clark's Global Privacy Policy.

You are able to set the play time for your child when they've earned a reward and are playing with Mickey and Friends in the BIG KID Center. During play time, the App is locked in the BIG KID Center. Once the time is up, you can unlock the App by completing a simple math problem or putting in your password.