Track potty training milestones with resources and tools in the Pull-Ups® Potty Training App
Help Keep Potty Training Milestones on Track
Our app breaks down potty training into seven mini milestones. These small steps will help your BIG KID® on their potty training journey.
Potty training tracker in the Pull-Ups® Potty Training App
Resources At Every Step
Create a personalized potty training schedule and get help with potty training every step of the way, like tracking bathroom visits and milestones with real-time data.
Unlock Disney Jr. Characters for every milestone in the Pull-Ups® Potty Training App
Amp Up Excitement with Disney Jr. Band Members
Each milestone met unlocks a new band member from Disney Jr. Use our potty training tools like the timer and tracker to help your child hit all 7 goals and jam out with Mickey Mouse and friends!

Frequently Asked Questions

General Questions

This milestone-based potty training app provides a structured, visual way to track progress for your BIG KID®. It offers pre-defined milestones, reward systems, and educational content to help motivate your child and offers potty training tips for parents and care givers. While helpful, remember every child learns differently, so patience and flexibility are key.

Certainly! While your child's account does not support multiple administrators, you can share your login info with anyone you choose.

At this time, we only support one profile. We hope to support multiple profiles in the future. For now, the best way to have an additional child/children use this app at the same time is to create another account/s for each additional child. You can do this by using a different email address for each child.

Yes, but your child will still need to meet all of the milestones to unlock content and the final graduation song. Using our potty training app and its tools, you can create a potty training schedule that suits your child’s pace. To meet a milestone, we typically recommend about 2 - 3 weeks of consistent success before we consider the milestone met. However, you know your child best so you can start and complete milestones as you wish, at any time, during the potty training journey through the Potty Plan.

We get it, life with a toddler (or two) is busy. If you do forget to log a potty event, you can always do it at a later time. The occasional late or missed logged event will not slow down or stop progress. Just make sure you log the correct date to ensure accurate tracking.

Potty training breaks can be helpful in reducing stress and allowing your child more time to develop readiness. Keep breaks short (1 - 2 weeks), communicate clearly with your child, and when you both are ready, restart gradually. If you do choose to take a break, or pause, you'll automatically restart where you left off when you come back. Trust your instincts and consult your child’s medical provider if needed.

Potty training takes prep and to help with long term-success we've designed the app to guide you through three phases: Pre-training phase to help set up your account, educate yourself and to plan; a Training phase helps you prioritize timely tracking and view progress; and More to Learn, is a phase dedicated to building long-term habits.

Potty training is a journey. Using our potty training tools, including a timer app and tracker, can help children as they progress from initial curiosity to independent bathroom trips. They should master skills like washing hands, staying dry, recognizing urges, and wiping.

This app breaks down the journey into 7 key milestones, each with its own set of skills needed in order to 'level up’ and help to make the journey more manageable.

Create a personalized potty training schedule for your child's needs and access to potty training information that can help with this journey. Celebrate successes and unlock rewards along the way. Learn more about each milestone in the Potty Plan to enhance your child's potty training experience.

App notifications are located under your account in Account Settings. Select Notifications and then use the toggle to choose which type of notifications you would like to receive. You can also set up custom notifications for training and tracking reminders.

Getting Started

Yes! The app is designed to work with you and your child, no matter what stage of potty training you are in. If you feel you are farther along in a milestone, you can manually start or complete any milestone in the Potty Plan.

An easy, step-by-step setup is available during the onboarding process. Setting up your child's profile is a required step during pre-training and accessible via your home screen. To access it later on, edit your profile via the Account tab.

Yes! You can update your band leader up until you officially kick off training. Once training has started, your band leader will be with you for the entire journey and cannot be changed.

Yes, you can retake the readiness quiz at any time by accessing it through your child's profile.

How to Use

Success on your child's potty training journey is rewarded through access to content in the BIG KID® Center. Use our potty training tools, including a timer app and tracker, to log each successful event, unlocking time for your child to explore and enjoy their achievements. You have full control over how much time is granted. You can also launch the BIG KID® Center at any time to reward as you choose. Each milestone is related to an instrument and character. As you start milestones, your child will have access to new instruments, and, upon completion, a dance and solo by the associated character. As your child progresses, you'll see instruments and solos by Mickey Mouse, Minnie Mouse, Goofy, Donald Duck, Daisy Duck, Pluto, and Chip 'n Dale!

To complete/unlock a milestone and progress through potty training, your child needs to become successful in a set of prescribed skills. As always, you, the parent or caregiver, determine success and control the pace. You can review milestone progress, or manually advance through them, by tapping on Potty Plan in the main navigation. Then, scroll down, open up the milestone you want to view progress on and tap on the track tab to see the progress tracker and/or to manually complete a milestone. This process helps you create a potty training schedule just for your child and provides help with potty training by breaking down each step in an easy-to-manage way.

You can see milestone progress through a tracker within each milestone. To track progress, tap on The Potty Plan in the main navigation, scroll down and open up the milestone you want to view. Then, simply tap on the track tab to see the progress tracker.

You know your child best. You can choose to start or complete a milestone in the Potty Plan.

You can meet all the unlockable Disney characters, Mickey Mouse, Minnie Mouse, Goofy, Donald Duck, Daisy Duck, Pluto or Chip 'n Dale, in the BIG KID® Center and during the onboarding experience. A new character will be unlocked and fully available after each milestone is complete. You can view which characters are associated with a milestone in that milestone's potty plan overview.

The goal of the Milestone Method is to provide support and guidance on the potty training journey. To graduate, we typically like to see about 2 - 3 weeks of consistent success once all the milestones have been met. Of course, you, the parent or caregiver, know your child best and are most qualified to make a determination as to whether graduation is in order. If you feel like your child is ready to graduate sooner, you can manually complete the graduation milestone in the Potty Plan.

You will always be asked to review any logging entries prior to submitting. Make sure all the information is correct. Once submitted, logged entries can only be edited from the review screen within each milestone.

Rewards

You can reward your child's hard work and success however you wish, in the app or outside the app. Just make sure to be consistent and enthusiastic.

If you have chosen to receive marketing communications, you will receive coupons and exclusive offers via email. You can also find Pull-Ups® products on our Coupons page.

Support

We are always happy to receive feedback about how we might improve the potty training app experience. To provide feedback, take a moment to leave an app store review. Thanks in advance!

You can find potty training help and related articles under our Potty Training Resources hub.

If you are not receiving notifications, first check to make sure you have notifications toggled on in your Account Settings. If so, next go to your Device App Settings for the on your device and make sure you have allowed notifications for the app. If you have enabled notifications there as well, contact our team at [email protected]

We are constantly working to improve your experience so the app will be updated periodically.

No, the Potty with Pull-Ups® app currently does not integrate with smartwatches or other wearable devices.

You can contact our team at [email protected]

Privacy

Kimberly Clark and Pull-Ups® takes data privacy seriously. We use tracking technologies to ensure basic functionality and performance only. With your help by inputting your child's progress toward milestones, we are able to more accurately assess when your child has met a milestone, if they should move on to the next, and when a break from potty training may be needed if there's a setback during training. We utilize administrative and technical controls to ensure the privacy and security of personal data in accordance with applicable legislation, including the Children’s Online Privacy Protection Act (COPPA). You can also easily customize the privacy settings within the app in the Privacy Permissions section. For more information, you may review Potty with Pull-Ups® ft. Disney's Privacy Policy here. To review Kimberly-Clark's Global Privacy Policy, click here.

You can change your password and other settings in your account at any time. Just go to account, tap your name, then tap Password Reset.

To make a request related to your personal data, please visit: https://privacyportal-de.onetrust.com/webform/99096bff-8366-4b94-a7e2-97f3efa52243/7bd88bdd-3733-4bc4-97a8-7c84a0687c07 and complete the form on the page.

For more information about how Kimberly-Clark protects your personal data, please visit Kimberly-Clark's Global Privacy Policy.

You are able to set the play time for your child when they've earned a reward and are playing with Mickey and Friends in the BIG KID® Center. During play time, the App is locked in the BIG KID® Center. Once the time is up, you can unlock the App by completing a simple math problem or putting in your password.

Download the App Now!

See why 80% of users agree Potty with Pull-Ups® app ft. Disney Jr. motivates their BIG KID® to potty train*. Plus get a special reward for signing up.

*based on a survey of 131 app users.

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New Potty Training with Pull-Ups® app ft. Disney Jr.