Money Back Guarantee

We are committed to providing the best experience to our customers. Purchase any Pull-Ups® product and if you are not completely satisfied, we’ll refund you the purchase price excluding taxes.

Here’s how to get your money back:

Step 1: Complete by hand and in full this Money Back Guarantee Form 

Step 2: Enclose all of the following in an envelope:

  1. The completed Money Back Guarantee Form.
  2. The unmodified store register receipt with Pull-Ups® product purchased (limit one) between 1/1/26 – 12/31/26. Please circle product purchased and date on store receipt.
  3. The original UPC Code from the package.

Step 3: Mail all items listed above within 30 days of your purchase date with the proper postage to:

  • Pull-Ups Money Back Guarantee
    PO Box 3027 RPO 14th
  • Markham, ON  L3S 4T1